Vanilla Mastercard
Vanilla Mastercard Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vanilla Mastercard has 1.3 star rating based on 80 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Very good, When the card works, Icecream cone.
Cons: Customer service, No suitable resolution, Pretty much the entire process of wasting money and time.Recent recommendations regarding this business are as follows: "DO NOT BUY NOR USE MASTERCARD VANILLA ONE CARDS!", "don't buy it, it will be a waste paying the $4.95 the activation fee".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vanilla Mastercard has 1.3 star rating based on 80 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Very good, When the card works, Icecream cone.
Cons: Customer service, No suitable resolution, Pretty much the entire process of wasting money and time.Recent recommendations regarding this business are as follows: "DO NOT BUY NOR USE MASTERCARD VANILLA ONE CARDS!", "don't buy it, it will be a waste paying the $4.95 the activation fee".
Most users ask Vanilla Mastercard for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint-Jean-Sur-Richelieu, QuebecWon’t work
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud and company abuse
Preferred solution: Full refund
User's recommendation: DO NOT BUY NOR USE MASTERCARD VANILLA ONE CARDS!
$120 gone from card
Card Expired
Preferred solution: A replacement card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot use it on poker stars and/or party poker
Preferred solution: Let the company propose a solution
User's recommendation: don't buy it, it will be a waste paying the $4.95 the activation fee
Vanilla Mastercard Canada -- Invalid Postal Code
I purchased a prepaid Vanilla MasterCard from Shoppers Drug Mart. As I wish to use it on-line, I went to the vanilla website to register my postal code. The available balance of my card appears to be correct, but when I attempt to enter my postal code on the vanilla website, in order to register it for on-line purchases, the error "invalid postal code" appears.
I have tried the correct format and capitalization, as well as with small letters with and without the space. I have also tried other postal codes, and even a US zip code, but all produce the same error. I even tried using a different browser and a different device, and still encounter the same problem. I'm not willing to wait on the phone for hours (as others have reported), only to be given the run-around.
Lesson Learned: DON'T BUY VANILLA CARDS. Use a different provider for your pre-paid credit.
Gift Card cannot activate
I'm unable to pay my att bill
And I thought you couldn't get worse than PayPal
- When the card works
- Lack of responce
- Inability to contact customer service
- Length of time to resolve
Preferred solution: Full refund
Awesome
Replacement card issue
Preferred solution: Deliver product or service ordered
Vous être fraudes par l'interieur
Card error
Preferred solution: Full refund
Gift card used before opened
UNABLE TO ACCESS FOR BALANCE
- Security of putting only as much money as i want
- Know exact amount remaining in order to use up the balance
A waste.
About
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Vanilla Mastercard is a gift (reward) card: special prepaid card which you can give as a present to anyone instead of useless items which the person probably doesn't need. Cardholders can use it in any situation, from paying for dinner at restaurant to online-shopping. Last time more and more gas stations also receive payments in this form. This card is issued by The Bancorp Bank, and currently it is one of the most popular gift cards in the USA. Vanilla Mastercards are available in denominations from 10 to 750 dollars. For safe and more convenient use the company recommends to register your card online on its official site.
Vanilla Mastercard is ranked 94 out of 199 in Cards category
USA
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Companies Similar to Vanilla Mastercard
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No one should ever buy these cards. They are being electronically scanned and the card information stolen while still in the store.
Once the card has been purchased it is promptly drained. My first experience the card was emptied less than 3 hours after purchase. The second instance I watched carefully to make sure no one was around when I made my selection, when I checked out no one else was in line and no one came close leaving the store. The card was emptied the day after purchase.
Walmart claims ignorance, but they do not protect these cards. Neither card had been opened or tampered with in any way. In one case the card was used online using Paypal to make purchases. The other card had an in person charge at Nordstrom's, store 535 and two purchases at Macy's.com totally draining the second card.
The Nordstrom's store number turned out to be in Burlington, Ma. On the first card, the online charges were accidently discovered quickly and Mastercard or their contractor reported the charges were still pending and stopped. Unfortunately, they allowed further charges the following day instead of freezing the account or cancelling the card. Then they take 90 days to "investigate".
Sending me a check for $101.70 even though I stopped all charges and their error allowed more. The 3 month to investigate does not help. Walmart destroys surveillance videos, before the investigation is complete, again of no assistance. Store managers will not even speak with the customer defrauded.
A floor supervisor suggested I file a Police Report. I completed the Police Report today and will drop it off at the Police Department tomorrow. I have just received the 101.70 by mail and will promptly deposit the check tomorrow. There is a considerable balance as both cards had been loaded with $500 each.
This has been a nightmare of incompetence from the beginning. Walmart is complicit in this theft by not securing this particular type of card under lock & key leaving on display for easy scanning. Scanners pick up card number, exp. date and the 3 digit # on the back.
Thieves can use the numbers online or make a duplicate card from blanks for use in a store. The Vanilla One Mastercards should ONLY be packaged in RDF proof packaging. This card states they do not have to follow the same rule of law because they are "gift" cards although looks like a credit card to consumers with account number, exp date, Mastercard Logo and 3 digit # on the back by the signature block.
PLEASE DO NOT BUY OR ACCEPT THESE CARDS. RISK OF FRAUD IS TOO GREAT.