Vanilla Mastercard
Reviews and Complaints
Ripoff
Preferred solution: Full refund
Rip off
Vanilla master turns loving gifts into sick jokes!!!
Complicated question
Not able to register
Spent $503.95 at Walmart on a My Vanilla Mastercard for my husband. He tries to register and activate it online and it doesn't work.
Then he tries to do it through the phone with a representative. They tell him they can't identify him. We have lived at the same address for over 14 years. He has an active passport, works for the government, and they claim the information they have doesn't match.
It is now a useless card. They claim they are going to issue a refund. I wonder how long that is going to take. I would suggest not even bothering with these cards.
Hopefully the only loss will be the $3.95.
What a JOKE of a prepaid card. Just sign up for a travel card through your bank.
Informative
WASTE OF MONEY NEVER BUY VANILLA MASTERCARD
Card ripoff
Bought a $200 Vanilla MasterCard to pay my cable bill online, When I tried to activate the card, I was asked to phone Vanilla, I did. Vanilla told me the card had not been activated at the "point of sale".
I went back to Metro explained what happened they said a manager isn't in come back to-morrow, I went back the next day, spoke with the manager and was told too bad the card is non refundable and not their problem it had to do with a third party company called "Blackhawk"....screwed by all three of them..... I m old and live on a fixed income now what do I DO?
- Just bad
Complete Scam
What a rip-off , DO NOT BUY THIS CARD EVER
Preferred solution: Full refund
Do not buy
Totally ripoff and scam
Never ever buy this card. This is a scam.
Declined and gone
After opening this card I got for last Christmas, went to the store to finally spend it. One thing I noticed was that unused card had a paper at the back attached to the card with different bar code.
It was strange, but I went and tried to use it at the store anyway - and it was declined. I tried several more times with the same result. At the end, I went online to try and check the balance. I couldn't.
Tried to call their customer service phone number...it was message that they have problems and finally I tried calling customer services again - NUMBER DISCONNECTED!!! DO NOT BUY THIS CARD!!!!!
Preferred solution: Full refund
Ripoff???
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My trouble was much smaller just $40 but same thing representative runaround and nonsense.Frank M NYC