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My friend offered me a $150 vanilla card last year on my birthday and to this date I have not been able to use the funds in it. Their customer service is the worst ever, as they do not know anything about their products or they act as if they do not know and they are...
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#932178
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I purchased a Vanilla MasterCard to give to my daughter as a gift. I loaded $40.00 at the time of purchase. She tried to use the card and it was declined. I checked the online account link and it showed a debit for exactly $40.00 also immediately after I purchased...
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Anonymous
Anonymous

I had the same issue with a vanilla visa gift card. Activated it and then the next day there were two unauthorized transactions from OCX Enterprises that zeroed out the balanc...

1.0
#920623
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I have two 200.00 Vanilla Mastercard gift cards that I cannot use because they come up as not activated even though $6.88 activation was paid for at the time the online purchase was made at Wal-Mart.com. Wal-Mart gave me a phone number to call for further assistance...
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1.0
Ola, Arkansas
#901942
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#979812
1.0
Details
i bought 2/200 vanilla master card on yhe 17 of Dec 2016 and today the 26th i haven't been able to ise them, or check balance, or get a human on the phone...
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Short Review on November 30, 2016

Vanilla Mastercard
#964103
1.7
Details
I purchased a $200 gift card, it doesn't work no matter what I try. I've called customer service a few times, they have been rude and dismissive about my issue. It's not fair that I paid $200 to a company with nothing in return. I will never be buying any MasterCard products in the future. My friends and family feel the same way.
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#957674
I was instructed to buy this very specific card by someone who was scamming me. My fault, i now see why they wanted this card. Its easy to get funds off for any ***-artist. This cards allows thieves to be able to steal from hard working people.Never again will i buy a one vanilla card for any reason. Its these cards that make it so much easier for people who want steal your money.
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#932647
2.0
Details
Don't EVER try to purchase anything online with the Vanilla MasterCard. This is the 3rd time where the transaction wouldn't go through. But the money is gone.
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I received this Vanilla MC as a birthday present. I tried to use it after a month and was declined. Apparently somone used the card a week before. Since I am not an isolated case, I think this is an issue with the company that issues these cards. I called their...
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1.2
#888354
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After getting the card at Walmart was told it was active at that time... It wasnt, tried to use the card online to pay for a monthly service plan... called the vendor an was told there wasnt any account available that's just plain crazy, for I had just loaded the card...
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1.6
#873550
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So I went onto the Vanilla Mastercard Website and tried activating my card because it is telling me, so I went in and typed my Postal Code in different ways but it still doesn't work. I checked online if anyone else had the problem and apparently everyone is having the...
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Anonymous
Anonymous

Not to sure if you fixed your problem, I had the same one. I went to VanillaPrepaid.com (web address is in fine print on back of the card) postal code registration works just...

Anonymous
Anonymous

It happen to me too this is BS they've should fix the website or else

#860353
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i was buying something online and it said it was declined so i called the people and something happened where my phone said this number is unavailable or something like unavailable the website said to check if everything was right and it was all right! i went to the...
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Anonymous
Anonymous

Never mind!!!! I wrote that^^^ lol it ended up working!!!! There's a tax that I didn't know about and I had to take 6 bucks out of my products and it worked!!!!

1.4
I liked
  • Icecream cone
I didn't like
  • That it didnt work
#860328
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I was trying to buy spotify premium. Yet for some reason, it didnt work. It says that the card holder is having a bad day. Also, Prior to this, i was trying to put my postal code to register my card earlier. But it didnt work because you switched websites. Pls take...
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#858999
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I purchased a Vanilla MasterCard from Walmart and it did not work. I went back to Walmart and manager told they cannot help me and I must deal with the Vanilla MasterCard customer service. I called the 800 number on the back of the card and they asked me to email copy...
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I liked
  • Very good
I didn't like
  • Length of time to resolve
  • Customer service
#856300
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I purchased a prepaid Vanilla MasterCard from Shoppers Drug Mart. As I wish to use it on-line, I went to the vanilla website to register my postal code. The available balance of my card appears to be correct, but when I attempt to enter my postal code on the vanilla...
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Anonymous
i hate vanilla cards now

oh no

Anonymous
Anonymous

Same thing going on with me

#855105
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