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Tried to use this card several times, tried to charge my phone, buy gas, and it was declined saying that my "bank" didn't approve..it's a GIFT CARD! My "bank" doesn't have ANYTHING to do with it! Furthermore, while trying to find out why the card left me holding the...
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1.0
I liked
  • Little
I didn't like
  • Lies
#813327
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Purchased MC gift card in Nov. 2015; card lost in mail; contacted Vanilla and was able to talk to someone who took my info.; gave me a reference number to include with copy of receipt and util. bill; this was to be emailed by me to Premium_fax@incomm.com; got an...
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#813084
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Bought it Feb 29th at a Shell, cashier didn't active properly. Didn't need to use it right away, but when i did get around to using it, the money is not there. Apparently i need a receipt, even though i threw it out. I have a bank statement the day of, that says i...
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1.0
I didn't like
  • Customer service
  • Length of time to resolve
  • Registration process
#807385
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Vanilla Mastercard Review

Vanilla Mastercard
#781724
1.0
YES, I was in the hospital, when fraudulent charges were made on my card. I used it once at a gas station. Sent them proof, and they refuse to replace. They are crooks using Mastercard Logo
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#768199
1.0
I would not recomend this *** to anyone.....do not get its a scam any gift card is *** and steals ur money legally ... Mastercard are 3 world help and no results when they steal ur money and call for help keep it dont exspect me to buy nothing from this company or advise anyone i knw
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#767022
1.0
It says i had a transaction with the comenity capital bank when i never did anything like that so now i lost $30. I dont know what happenes
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Vanilla Mastercard Review

Vanilla Mastercard
#762679
I had bought a 200.00 vanilla MasterCard opened up the cardboard and phoned in to use it for a payment I had . It was already activated ! It was activated and then put in the cardboard for sale at the 7/11 Called customer service and they said I couldn't get my money back until I send it in and it would take 5 plus business days .
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I purchased a Vanilla Mastercard for $100 only to find out when I got home to register it online that it already had a fraudulent charge on it the moment it got loaded with the cash. The charge was for FM INC. I called customer service and they informed me that several...
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Anonymous
angela

That is so wierd i just purchased the cards i have one transaction on everycard with the same fm inc and they took it all. What should i do?

1.0
I didn't like
  • Rip off
#803582
Reply to reviews
I've been trying to register my card to use it online for over two weeks, i called them the first 2 days i got hanged up but after several times that i tried to contact them i finaly talked with someone to tell them that i keep getting the registatrion error even thou...
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1.2
I didn't like
  • Registration process
  • Customer service
#801462
Reply to reviews
Sucks sucks sucks. All I got to say is do not buy these cards!!!!! They don't let you activate these *** online, God knows I tried and all it says is that my info doesn't match when I never even had any info on that *** card I was barely trying to register it and then...
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1.4
#796502
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I went to purchase 3 $200 Vanilla Master Cards with cash on Sat.Feb.13 2016 and the supervisor (SAHAR) at store #0848/( phone 416 225 2321)SHOPPERS DRUG MART 5576 Young St NORTH 24 hr store. said i could only buy 1 due to fraud. So where was the sign saying that ???...
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Anonymous
zack

Yeah last night was cold, I was walking home with gloves on and my hands were so freezing that I could not feel a thing. Could not feel the keys in my pocket even, and I had ...

I liked
  • Very good
I didn't like
  • Shoppers attaching the word fraud to vanilla mastercard
#789884
Reply to reviews
I was given a gift card at work from a co worker whom I may never see again. I tried to use the card a couple of months after receiving it and it would not work. After getting the run around from menu's on the 800 number and on line, I connected with a representative...
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Anonymous
Tee

I was given the run-around, also. I had my receipt. They had me email the receipt and copy of driver license. They said the money was put back on the card and activated. When ...

I didn't like
  • Rip off
#785183
Reply to reviews
Received the Vanilla Prepaid Mastercard for $50 card as a gift 2015. One way Vanilla Steals your money is that your purchase must be for the exact amount you have on the card, or the card will not go through. So, for a $50 card, your balance a the store is $55, the...
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Anonymous
Anonymous

YES, I was in the hospital, when fraudulent charges were made on my card. I used it once at a gas station. Sent them proof, and they refuse to replace. CROOKS USING MASTERCARD...

#776017
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Vanilla Mastercard - Very Unhappy!!!
I purchased a Vanilla MasterCard in the amount of $200.00 on Dec 1st,2015. My receipt states the activated amount to be $200.00 however when i tried to use it I was declined. Calling customer service (which is a joke because although they are very polite they can't...
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2.3
I didn't like
  • Lack of responce
  • Length of time to resolve
#774667
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