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I received a Vanilla Master Card as a Christmas gift and have been saving it until now. The person who gave it to me purchased it on December 10. Card did not work when I went to use it, even though sales associate tried several times. Upon getting home, I called...
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Anonymous
Anonymous

I received a $100 card for my birthday,purchased at Walmart on May 25, and was given the card May 31. When I went to use it yesterday, it didn't work. Upon calling the 1-800 ...

#847884
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Ridiculous that card starts charging you if you don't use it right away. It was purchased for me as a gift, doesn't expire until September of this year and I was saving it/forgot about it. Poor customer service to start deducting money from it. What's the point of...
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1.2
I didn't like
  • Policy of money deducted
#845859
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I purchased a vanilla MasterCard gift card for $200 a week ago. I tried to use it after, and nothing but decline occurred. I call the service agents and they tell me to email incomm, I emailed incomm, waited 3 days like I was asked, then, what do you know? They...
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1.7
#838164
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#920606
1.0
Details
This company is a piexe of *** waste of money!! They wont load my money on my card and now saying my pin isnt vaild or anything! They will not return my momey i DO NOT remmond this bs company. Too many issues they wont fix or no help even givin!
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#820592
1.0
Details
Never order from this company. And dont order any of their cards through walmart. They will send one that doesnt work and neither places will resolve the issue or refund you. They will make you dispute it with your financial institution. Horrible customer service!
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Vanilla Mastercard Review

Vanilla Mastercard
#817418
That is a crazy card. I hate it.
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Vanilla Mastercard Review

Vanilla Mastercard
#814721
1.0
Details
Have been waiting 3months for my replacement cards. Constantly being told that they are in the mail, but they cannot disclose whether someone claimed my replacement cards. Wondering why anyone would be able to activate them without reference number
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This has to be the worst gift card you can ever purchase. The website does not allow you to register or see balance. Phone customer service is even worse if you actually get to talk to someone never ever again will I purchase Vanilla anything, there services simply put...
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1.0
I didn't like
  • Customer service
  • Rip off
#829844
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I bought this $80 card for my daughter that is in basic training. I tried to setup her account online but their site would not complete the registration, it just went greyed out and sat there. I tried again on another computer and same result. I called the number on...
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I didn't like
  • No suitable resolution
#824661
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I purchased the card for $200 on Feb 20 for my boyfriends birthday which is on Feb 24. I gave him the card after his birthday. He didnt use the card until MArch and when he tried to use the card at 2 different locations the card didnt work. When I called customer...
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Anonymous
Anonymous

this card is absolutely terrible, i have attempted to make purchases on several sites, and have been declined every time i have attempted it. it does not pop up as a valid for...

1.0
I didn't like
  • Scam
#822684
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Tried to use this card several times, tried to charge my phone, buy gas, and it was declined saying that my "bank" didn't approve..it's a GIFT CARD! My "bank" doesn't have ANYTHING to do with it! Furthermore, while trying to find out why the card left me holding the...
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1.0
I liked
  • Little
I didn't like
  • Lies
#813327
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Purchased MC gift card in Nov. 2015; card lost in mail; contacted Vanilla and was able to talk to someone who took my info.; gave me a reference number to include with copy of receipt and util. bill; this was to be emailed by me to Premium_fax@incomm.com; got an...
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#813084
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Bought it Feb 29th at a Shell, cashier didn't active properly. Didn't need to use it right away, but when i did get around to using it, the money is not there. Apparently i need a receipt, even though i threw it out. I have a bank statement the day of, that says i...
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1.0
I didn't like
  • Rip off
  • Registration process
  • Customer service
#807385
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I purchased a Vanilla Mastercard for $100 only to find out when I got home to register it online that it already had a fraudulent charge on it the moment it got loaded with the cash. The charge was for FM INC. I called customer service and they informed me that several...
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Anonymous
angela

That is so wierd i just purchased the cards i have one transaction on everycard with the same fm inc and they took it all. What should i do?

1.0
West Plains, Missouri
I didn't like
  • Rip off
#803582
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