I wish I had read these reviews before I purchased one of these cards. This company is stealing money and getting away with it!
Loaded $40.00 on a my vanilla card at Walmart. Unable to activate it either online or through so called customer service. Had the receipt showing $40.00 was loaded on card. Customer service rep kept repeating his scripted response: "I'm sorry.
That's not the amount we show was loaded on this card. We are unable to go any further with this problem, until you can tell us the correct amount". The only thing on the receipt was the forty dollars for the shop card activation! Yet, this idiot continued to give me the same response!
At least it wasn't a large amount. Never again!!!
Product or Service Mentioned: Vanilla Mastercard Prepaid Card Activation.
Reason of review: Problems with payment.
Monetary Loss: $40.
Preferred solution: Full refund.
Vanilla Mastercard Cons: Lost money unable to activate it.