I purchased a debit card from Walmart in McPherson Kansas to upload money onto my inmate canteen account to talk to my husband online through emails. When I register the card They want to tell me that there was an issue registering the card because they need proof of...Read more
It is a rip off. I can not get through to customer service. This is a mistake that I will never make again. The expiration date was year away, and the once valid card just took all my money. I do not remember where it was purchased, but I feel very disappointed in the...Read more
All you have to do is read all of these reviews to understand why you shouldn't buy these *** Vanilla Cards. I got one as a wedding gift with $100 on it, I even got the receipt from the gift giver after going to purchase items with the card and having it denied 5...Read more
Vanilla Mastercard - Doesn't work, lost money
Pay cash and a fee to use a card that won't activate, lost my service because my bills are due. Site doesn't work, can't register a card that says it does not need to be registered for use online.
Vanilla Mastercard - Card declined
I got a vanilla prepaid MasterCard and each time I make a purchase online, it gets declined, but when I use it in the store it works just fine.
Vanilla Mastercard - Don't ever use,!,!
They put holds on your money for purchases you dont make then wont release it for 7 days. No matter what. Lots of hidden fees its just ***
Vanilla Mastercard Prepaid Card Activation Review
I am so mad I got suckered by this scam, $150 gone poof. I am angry for Walmart for selling these to their customers, even though this has been going on for awhile. I am done shopping there, they should back what they sell, they are just as guilty of fraud.
I have called customer service twice and have received kind and professional customer service, but I still feel this vanilla card is purposely making mistakes when sending out cards just to make more interest on our $. I lost my unused card that I purchased at Walmart....Read more
Happened to me also, I bought $100 vanilla MasterCard in Xmas day 2016, it is now march after 3 phone calls a week and countless emails I have gotten no where. Please do not buy these cards and the stores that sell them should be taking responsibility also. I have sent...Read more
Not surprised! I'm glad you were treated politely. The same thing happened to us with $100 card. The reciept showed correct amount and with the matching card activated. Card would not work! MasterCard was soooo rude! Walmart ( where the card was purchased was also...Read more
I purchased a $500 card today at Wal Mart, I was told that the card was activated and ready to be used. I went to buy a small meal and the card was declined. I decided to call in to make sure it was activated. As I was looking for the number on the card I noticed that...Read more
We purchased cards for our employees and one of them did not work , it was quite embarrassing to have one of our employees coming back with an empty card ! It took so much time and trouble to try to resolve this. We were promised a replacement within 5-10 days and yet...Read more
I didn't like
- Length of time to resolve
I received a Vanilla MasterCard as a gift from someone I work with...well over 6 months ago, of course I do not have a receipt, it was a gift. Low and behold went to use the card and it did not work. Called the service line several times and got hung up on before I...Read more
Like many people here I bought a package of 5-$20 cards to give as tips and gifts. I had one left over and decided to use it to get rid of carrying one more card. Not only did it not work - when we looked at the back of it, something'I'd never thought to do, it is...Read more
I didn't like
- Long involved process to voice a complaint
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