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$200 DOLLARS WHICH I PURCHASE AS A WEDDING PRESENT THANK GOD SEND A REAL MASTERCARD INSTEAD, SOMETHING TELL ME THAT I DID NOT KNOW THE COMPANY, AND DID NOT WANT TO BE EMBARRASED. I KEPT THE CARD FOR MY USE. WENT SHOPPING AND IT WAS DECLINED. I BOUGHT THE CARD JUNE 15...
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Anonymous
Shekar

I am having the same issue here. This is a very bad company. Never will buy a Vanilla card or even accept one from someone.

ShortChowChow
ShortChowChow

HOW ARE THEY STILL IN BUSINESS WITH SO MANY COMPLAINTS

#1290774
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I BOUGHT THE CARD JUNE FOR A GIFT DECIDED I WAS NOT FAMILIAR WITH VANILLA AND WENT AND GOT A REGULAR MASTER CARD GIFT CARD, I KEPT THE CARD FOR MY PERSONAL USE. WE TRIED TO USE THE CARD YESTERDAY THE 24 AND DID NOT GO THROUGH SO WENT TO WALMART WHICH WAS WERE I GOT IT,...
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Anonymous
Nora Duperrouzel

My update went in the wrong complaint see previous case.

1.0
I didn't like
  • Card was used before i purchase
#1288553
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I put $30 on this vanilla mastercard for my boyfriend to use on a game online for father's day. When he goes to enter this information it declines him. So i call customer service and wait and wait and wait until finally some foreign guy answers. I give him all of my...
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Anonymous
Nora Duperrouzel

UPDATE got an email from them asking me to supply with photocopy of front and back of the card and photocopy of front and back of package well I guess this means I am going to...

#1282284
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Vanilla Mastercard - Info incorrect

Yes this a very shitty company they take their time giving you your money back talking bout 24 hrs your lucky if you get it in a week never again get my money *** that company
#1248588
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Vanilla Mastercard - Shitty service

My sister bought a card from Sam's for my son we tried to register it been having problems we sent all the info regarding the card the last information pieces of *** don't buy vanilla buy green _Dot *** them for *** 50 dollars wow
#1242628
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Vanilla Mastercard - Can’t use card

Amazon wouldnt take card. Looked up online and the card is not found. JUST loaded with 100$
2.0
Details
Customer service
Diversity of Products or Services
Interest Rate
#1230918
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I wish I had read these reviews before I purchased one of these cards. This company is stealing money and getting away with it! Loaded $40.00 on a my vanilla card at Walmart. Unable to activate it either online or through so called customer service. Had the receipt...
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1.0
I didn't like
  • Lost money unable to activate it
#1227774
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I Bought one for my son for Christmas for 100.00 it did not work and still does not work i have called them and i been to Walmart in Pell City and they can't fix it. Vannilla Card is taking our money and getting rich off of us. DON'T BUY THEM!!!!!!!! DON'T BUY...
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#1224280
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Vanilla Mastercard - DO NOT GET ONE OF THESE

Got one of of these to order some things from China, no go, only good in US. Thats ok I'll use it for gas pay at the pump and it worked... one time. $300 on the card - 60 in gas = $0 ballance
#1220212
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Vanilla Mastercard - NEVER BUY THIS CARD

I BOUGHT 4 CARDS TO GIVE TO MY EMPLOYEES FOR CHRISTMAS BONUS, NONE OF THEM WORKED, I HAD TO EMAIL AND CALL DOZENS OF TIMES AND STILL NO RESOLVE ON MANY 3 MONTHS LATER, {{REDACTED}}
#1214691
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