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I purchased a debit card from Walmart in McPherson Kansas to upload money onto my inmate canteen account to talk to my husband online through emails. When I register the card They want to tell me that there was an issue registering the card because they need proof of...
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1.0
#1045758
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It is a rip off. I can not get through to customer service. This is a mistake that I will never make again. The expiration date was year away, and the once valid card just took all my money. I do not remember where it was purchased, but I feel very disappointed in the...
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1.0
#1041307
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All you have to do is read all of these reviews to understand why you shouldn't buy these *** Vanilla Cards. I got one as a wedding gift with $100 on it, I even got the receipt from the gift giver after going to purchase items with the card and having it denied 5...
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1.2
#1019202
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Vanilla Mastercard - Doesn't work, lost money

Vanilla Mastercard
#1075588
Pay cash and a fee to use a card that won't activate, lost my service because my bills are due. Site doesn't work, can't register a card that says it does not need to be registered for use online.
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Vanilla Mastercard - Card declined

Vanilla Mastercard
#1066314
I got a vanilla prepaid MasterCard and each time I make a purchase online, it gets declined, but when I use it in the store it works just fine.
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Vanilla Mastercard - Don't ever use,!,!

Vanilla Mastercard
#1047975
1.0
Details
They put holds on your money for purchases you dont make then wont release it for 7 days. No matter what. Lots of hidden fees its just ***
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Vanilla Mastercard Prepaid Card Activation Review

Vanilla Mastercard
#1039099
I am so mad I got suckered by this scam, $150 gone poof. I am angry for Walmart for selling these to their customers, even though this has been going on for awhile. I am done shopping there, they should back what they sell, they are just as guilty of fraud.
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I have called customer service twice and have received kind and professional customer service, but I still feel this vanilla card is purposely making mistakes when sending out cards just to make more interest on our $. I lost my unused card that I purchased at Walmart....
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3.0
#1018997
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Happened to me also, I bought $100 vanilla MasterCard in Xmas day 2016, it is now march after 3 phone calls a week and countless emails I have gotten no where. Please do not buy these cards and the stores that sell them should be taking responsibility also. I have sent...
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1.0
#1018636
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Not surprised! I'm glad you were treated politely. The same thing happened to us with $100 card. The reciept showed correct amount and with the matching card activated. Card would not work! MasterCard was soooo rude! Walmart ( where the card was purchased was also...
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#1015626
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I purchased a $500 card today at Wal Mart, I was told that the card was activated and ready to be used. I went to buy a small meal and the card was declined. I decided to call in to make sure it was activated. As I was looking for the number on the card I noticed that...
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Anonymous
Anonymous

*** you

#1002928
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We purchased cards for our employees and one of them did not work , it was quite embarrassing to have one of our employees coming back with an empty card ! It took so much time and trouble to try to resolve this. We were promised a replacement within 5-10 days and yet...
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I didn't like
  • Length of time to resolve
#1001701
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I received a Vanilla MasterCard as a gift from someone I work with...well over 6 months ago, of course I do not have a receipt, it was a gift. Low and behold went to use the card and it did not work. Called the service line several times and got hung up on before I...
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1.0
I didn't like
  • That it didnt work
  • Lies
  • Customer service
#1001101
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Like many people here I bought a package of 5-$20 cards to give as tips and gifts. I had one left over and decided to use it to get rid of carrying one more card. Not only did it not work - when we looked at the back of it, something'I'd never thought to do, it is...
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I didn't like
  • Long involved process to voice a complaint
#997794
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