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I purchased a $500 card today at Wal Mart, I was told that the card was activated and ready to be used. I went to buy a small meal and the card was declined. I decided to call in to make sure it was activated. As I was looking for the number on the card I noticed that...
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Anonymous
Anonymous

*** you

#1002928
Reply to reviews
We purchased cards for our employees and one of them did not work , it was quite embarrassing to have one of our employees coming back with an empty card ! It took so much time and trouble to try to resolve this. We were promised a replacement within 5-10 days and yet...
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I didn't like
  • Length of time to resolve
#1001701
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I received a Vanilla MasterCard as a gift from someone I work with...well over 6 months ago, of course I do not have a receipt, it was a gift. Low and behold went to use the card and it did not work. Called the service line several times and got hung up on before I...
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1.0
I didn't like
  • Customer service
  • Length of time to resolve
  • Lies
#1001101
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#988393
What a scam.. every time I attempt to call at least 15 times now I get hung up on. Anytime I go online and enter my information it's tells me there is trouble with my card. I go back and try and call the phone number that there is given and I continue getting hung up on. Do not send this gift card, send them a check from your own bank account!
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#986863
1.0
SORRY FOR MY LANGUAGE BUT 240 Down the *** DRAIN IM PISSSEDD GUYS STICK WITH VANNILLA PREPAID THIS WAS A LAST RESORT TYPE THING
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#979812
1.0
i bought 2/200 vanilla master card on yhe 17 of Dec 2016 and today the 26th i haven't been able to ise them, or check balance, or get a human on the phone...
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Short Review for November 30, 2016

Vanilla Mastercard
#964103
1.7
I purchased a $200 gift card, it doesn't work no matter what I try. I've called customer service a few times, they have been rude and dismissive about my issue. It's not fair that I paid $200 to a company with nothing in return. I will never be buying any MasterCard products in the future. My friends and family feel the same way.
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Like many people here I bought a package of 5-$20 cards to give as tips and gifts. I had one left over and decided to use it to get rid of carrying one more card. Not only did it not work - when we looked at the back of it, something'I'd never thought to do, it is...
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I didn't like
  • Long involved process to voice a complaint
#997794
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I received a vanilla gift card from my son and his family who live in Virginia. the card would not activate because the card number was invalid. my daughter in law went to the place she purchased and received a replacement card which was sent to me. I had to wait 7...
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#997205
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This year I had received my card as a secret Santa gift. First of all I tried to use it, lo and behold, it does not work. Frustration soon led me to the phone number on the back of the card. One would guess customer service should help? Will it was in vane, the dismal...
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I didn't like
  • That it didnt work
  • No suitable resolution
#988276
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It was not a pleasant experience. My daughter was given a Vanilla Mastercard that did not work. I brought the card back to WalMart and they could not help me. I also called the number on the back of the card that did not help. I either want a new card that works or...
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Anonymous
Anthony Greene

This Issue still has not been resolved.

Anonymous
Tea

I honestly don't know if giving out all of this information about the card over the internet for everyone to see is a great idea. Now anyone that sees it can take the informat...

1.0
#984049
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I was given a Vanilla MasterCard gift card for Christmas. I tried to use it at Walmart, which is where it was purchased but was declined. I attempted to contact customer service, but when the prompt tells me to stay on the line to be connected with a representative, it...
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Anonymous
Anonymous

Same thing happened with mine! Also tried logging in online and calling and got the same results.

1.0
#980128
Reply to reviews
I was given a $50 Vanilla Mastercard as a birthday gift, However when I tried to use it a week later, it was declined in several retail locations. Finally I was able to check the transaction history online and found out someone used the full amount offshore right after...
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#978871
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Now iv just go this, yesterday in fact. i go to register it and put in my zip code. Fix it. you need to fix this and i frankly am not happy, i want my 50$. this is my money and i should be able to use it, not good for your business. just saying. it *** me off that i...
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#978785
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