Vanilla Mastercard Rating and Reviews

Rating details

1.3
more details
Customer service
Reliability
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Vanilla Mastercard Customer Service Calls

80 TOTAL
CALLS
91% SUCCESSFUL
CONNECTIONS
02:40 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Vanilla Mastercard to Ask about:

Cards Question:

  • “Card not working”
  • “I need card replacement”
  • “Possibly stop usage of the card”

Account Question:

  • “Cannot check balance”
  • “I bought it back in October and I haven’t use it my balance says $50 but I can’t use it”

Return/ Replace Question:

  • “Replacement card” , Review # 1123544

Other Question:

  • “Money hold”
  • “Tslk”
  • “Reloading”

About

Top Vanilla Mastercard Services

Prepaid Card Activation, Customer Care, Card Activation

Top Vanilla Mastercard Products

Gift Card, Prepaid Card, Website

Vanilla Mastercard Pros and Cons

Pros: When the card works, Very good, Security of putting only as much money as i want, Safety for my bank account and credit, Little

Cons: Customer service, No suitable resolution, Lack of responce, Pretty much the entire process of wasting money and time, Lie to you and do not honor their products

Related Companies

InComm, Vanilla Visa, OneVanilla, MyVanilla, Vanilla Gift

Summary

Vanilla Mastercard is a gift (reward) card: special prepaid card which you can give as a present to anyone instead of useless items which the person probably doesn't need. Cardholders can use it in any situation, from paying for dinner at restaurant to online-shopping. Last time more and more gas stations also receive payments in this form. This card is issued by The Bancorp Bank, and currently it is one of the most popular gift cards in the USA. Vanilla Mastercards are available in denominations from 10 to 750 dollars. For safe and more convenient use the company recommends to register your card online on its official site.

Vanilla Mastercard reviews and complaints

Vanilla Mastercard is ranked 61 out of 201 in Cards category

Area Served

USA

Payment Methods

VISA

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