Vanilla Mastercard Rating Based on 79 Reviews

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Summary of Vanilla Mastercard Customer Service Calls

02:40 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vanilla Mastercard Customer Service?

Cards Question:

  • “Card not working”
  • “I need card replacement”
  • “Possibly stop usage of the card”

Account Question:

  • “Cannot check balance”
  • “I bought it back in October and I haven’t use it my balance says $50 but I can’t use it”

Return/ Replace Question:

  • “Replacement card”

Other Question:

  • “Money hold”
  • “Tslk”
  • “Reloading”


Vanilla Mastercard Pros and Cons

Pros: When the card works, Very good, Security of putting only as much money as i want, Safety for my bank account and credit, Little

Cons: Customer service, No suitable resolution, Pretty much the entire process of wasting money and time, Length of time to resolve, Lack of responce

Related Companies

InComm, Vanilla Gift, MyVanilla, OneVanilla, Vanilla Visa


Vanilla Mastercard is a gift (reward) card: special prepaid card which you can give as a present to anyone instead of useless items which the person probably doesn't need. Cardholders can use it in any situation, from paying for dinner at restaurant to online-shopping. Last time more and more gas stations also receive payments in this form. This card is issued by The Bancorp Bank, and currently it is one of the most popular gift cards in the USA. Vanilla Mastercards are available in denominations from 10 to 750 dollars. For safe and more convenient use the company recommends to register your card online on its official site.

Vanilla Mastercard reviews and complaints

Vanilla Mastercard is ranked 84 out of 185 in Cards category

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