Vanilla Mastercard Contact Information

Headquarters Address:

Vanilla MasterCard® Reward Card Customer Ser
PO Box 826
Fortson, Georgia 31808
United States

Summary of Vanilla Mastercard Customer Service Calls


Customers Contact Vanilla Mastercard to Ask about:


  • “Card not working”
  • “I need card replacement”
  • “Giftcard will not work”


  • “Cannot check balance”
  • “I bought it back in October and I haven’t use it my balance says $50 but I can’t use it”

Return/ Replace:

  • “Replacement card”


  • “Money hold”
  • “Tslk”
  • “Reloading”

Vanilla Mastercard Rating Stats

1.3 out of 5 stars
based on 71 reviews
See all 147 reviews reviews

Rating stats

  1. 53 reviews
  2. 14 reviews
  3. 4 reviews
  4. 0 reviews
  5. 0 reviews

Rating trend

About Vanilla Mastercard

Top 5 Vanilla Mastercard Products

Gift Card, Prepaid Card, Website

Top 5 Likes about Vanilla Mastercard

Very good, When the card works, Safety for my bank account and credit, Little, Icecream cone

Top 5 Dislikes about Vanilla Mastercard

Customer service, Pretty much the entire process of wasting money and time, No suitable resolution, Entire system, When the card does not work and i waste money

Top 5 Related Companies

InComm, OneVanilla, Myvanilla, Fastcard, Vanilla Gift


Vanilla Mastercard is a gift (reward) card: special prepaid card which you can give as a present to anyone instead of useless items which the person probably doesn't need. Cardholders can use it in any situation, from paying for dinner at restaurant to online-shopping. Last time more and more gas stations also receive payments in this form. This card is issued by The Bancorp Bank, and currently it is one of the most popular gift cards in the USA. Vanilla Mastercards are available in denominations from 10 to 750 dollars. For safe and more convenient use the company recommends to register your card online on its official site.

Vanilla Mastercard reviews and complaints

Vanilla Mastercard is ranked 47 out of 337 in Cards category

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Vanilla Mastercard Stats

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