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i was given a prepaid card as gift 2 years ago. it was purchased in Canada. i am residing in India. i could not use it any where in India. online shopping like wish.com also could not be used. the value of the prepaid card is $50.

now it is expiring in September. when i went to website, put in the details it says web services returned null

can you please let me know whether i can use the card still or it is a waste. there is no email ID on the website of Vanilla cards. also it requires me to call up Vancouver number on ISD which is more expensive than the gift value. if i do not use this card it will be a waste

can you please help me get what the card is worth. r is it that this has to be used only in US or in Canada. or is there any website which accepts the card. also when i entered the card details

Reason of review: not able to encash the value of the pre paid card in India.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

Vanilla Mastercard Cons: Customer service, No suitable resolution, Pretty much the entire process of wasting money and time, No contact email in website, No online support.

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