Ask Community about Vanilla Mastercard
Can you send me a card that works?
I purchased my vanilla pre paid mastercard a long time ago. It wouldn't work.
I took it back to the retailer (walmart) they said they did their part in activating it and its still not working. Its $100. I wrote to you and gave you photo copies of the card, the receipt and the bar codes and you never responded. I provided all of my contact information.
Please follow up so I can use the card or you can send me a refund. If you provide me with your mailing details I will happily re-send you all the documents needed.
select a country when register my giftcards
Hi, My frined from UK gave me 2 Vanilla mastercard giftcards to me. I am based in Seoul, Korea and I want to register these cards via www.myvanillagiftcard.com however, I cannot select Korea as a country since there is no option for a country other than UK.
Pls advise me how to register my gift cards.
Thanks. Reards, Jennifer
Lost CCV number
My brother give me a card 4 vanilla master card the 3was okay but the other one was not okay because my nephew accidentally cut the Security 3digit number at the back in I don’t know maybe he throws it somewhere I just can’t find it, but I have the photos on the front of the card. I was wondering if there is a possible way to give the back security card number.
The one in the circle was the one missing. Pls contact me at Marifevillegas18@***.ca
why wont my damn card work online
card tells me to contact customer svc
My card comes up contact cust. svc. Please call me
Vanilla Master prepaid card use in Hong Kong
I just bought a vanilla master prepaid card for $50 in Vancouver as a gift and plan to mail to Hong Kong. Can my friend use it in Hong Kong?
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According to the Vanilla Mastercard contact us page, you should be able to reach out to them: