Vanilla Mastercard Reviews

No one should ever buy these cards. They are being electronically scanned and the card information stolen while still in the store.

Once the card has been purchased it is promptly drained. My first experience the card was emptied less than 3 hours after purchase. The second instance I watched carefully to make sure no one was around when I made my selection, when I checked out no one else was in line and no one came close leaving the store. The card was emptied the day after purchase.

Walmart claims ignorance, but they do not protect these cards. Neither card had been opened or tampered with in any way. In one case the card was used online using Paypal to make purchases. The other card had an in person charge at Nordstrom's, store 535 and two purchases at Macy's.com totally draining the second card.

The Nordstrom's store number turned out to be in Burlington, Ma. On the first card, the online charges were accidently discovered quickly and Mastercard or their contractor reported the charges were still pending and stopped. Unfortunately, they allowed further charges the following day instead of freezing the account or cancelling the card. Then they take 90 days to "investigate".

Sending me a check for $101.70 even though I stopped all charges and their error allowed more. The 3 month to investigate does not help. Walmart destroys surveillance videos, before the investigation is complete, again of no assistance. Store managers will not even speak with the customer defrauded.

A floor supervisor suggested I file a Police Report. I completed the Police Report today and will drop it off at the Police Department tomorrow. I have just received the 101.70 by mail and will promptly deposit the check tomorrow. There is a considerable balance as both cards had been loaded with $500 each.

This has been a nightmare of incompetence from the beginning. Walmart is complicit in this theft by not securing this particular type of card under lock & key leaving on display for easy scanning. Scanners pick up card number, exp. date and the 3 digit # on the back.

Thieves can use the numbers online or make a duplicate card from blanks for use in a store. The Vanilla One Mastercards should ONLY be packaged in RDF proof packaging. This card states they do not have to follow the same rule of law because they are "gift" cards although looks like a credit card to consumers with account number, exp date, Mastercard Logo and 3 digit # on the back by the signature block.

PLEASE DO NOT BUY OR ACCEPT THESE CARDS. RISK OF FRAUD IS TOO GREAT.

We purchased a few vanilla gift cards between October and December of 2018 at different time periods from Walmart in Carleton Place Ontario, Canada one of them was not properly activated by the cashier, we didn't keep the receipts didn't know this could happen, Vanilla told us the same thing to go to Walmart and get a copy of the receipt. I agree with you and said the same thing YEAH RIGHT!

How many people have been scammed by this company due to the cards not properly being activated, a quick check online tells us way too many these cards should have a different activation system in place like how about upon purchase immediately by the number SKU number, plain and simple then this way a dense cashier can't *** up its activating process.

We no longer buy any of these and would suggest to everyone not to take the chance either If you want to gift someone give them cash instead. Vanilla should be sued for the millions they steal from people annually.