I had a Vanilla MasterCard gift card and the balance was stolen. I contacted Vanilla and provided the details of the incident. Vanilla reimbursed the full amount that was stolen - $68.81. A Vanilla Visa Debit card was mailed to me, along with instructions on how to get...Read more
I didn't like
- Inability to contact customer service
Vanilla Mastercard - Alloooo
Che po cest qui qui a changer mon commentaire hahaha ca ecrit qque chose dautre ouffff ,,,, entk bnne journee
Vanilla Mastercard - Hummm
Ouiii ont ce fait tous pirate par des po de coeurs , cest degueulase!!
My vanilla MasterCard doesn't work outside of Canada
Hallo I have vanilla mastercard that i purchased in Canada now i want to use it for online shipping but it makes problem i can't pay. Could you help me somehow to solve this problem? Thanks
i was given a prepaid card as gift 2 years ago. it was purchased in Canada. i am residing in India. i could not use it any where in India. online shopping like wish.com also could not be used. the value of the prepaid card is $50. now it is expiring in September. when...Read more
I didn't like
- Pretty much the entire process of wasting money and time
- No suitable resolution
- Customer service
I received a $100 Vanilla prepaid Mastercard for Christmas. After using the card for only $67.60 in purchases, I find out online that the available balance is now only $1.74. This is entry-level math. A calculator is not required to see the problem here. I have...Read more
I would like to provide you guys a review: you have to be the worst customer service company I have ever encountered! My mother gifted me a prepaid card worth 100$ and somehow at wasn’t activated at the point of sale... how would she know?!? Now I am trying to use it...Read more
Vanilla Mastercard - I have a vanilla card
I ordered 2 pink runningshoes which never showed. Free people said they gave me a refund but it’s not on the car. MasterCard the last 4 were 7005. Freepeople was the store online.
This is such a nasty experience. I have received a 200 dollar Vanilla gift card along with another 200 dollar gift card from an institution. I had no issues using the other card however when I went to use the Vanilla Master card and the transaction didn't go through. I...Read more
$200 DOLLARS WHICH I PURCHASE AS A WEDDING PRESENT THANK GOD SEND A REAL MASTERCARD INSTEAD, SOMETHING TELL ME THAT I DID NOT KNOW THE COMPANY, AND DID NOT WANT TO BE EMBARRASED. I KEPT THE CARD FOR MY USE. WENT SHOPPING AND IT WAS DECLINED. I BOUGHT THE CARD JUNE 15...Read more
Do you have something to say about Vanilla Mastercard? What happened? What can we help you with?