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Vanilla Mastercard - Short Changed
I received a $100 Vanilla prepaid Mastercard for Christmas. After using the card for only $67.60 in purchases, I find out online that the available balance is now only $1.74. This is entry-level math. A calculator is not required to see the problem here. I have...
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#1315438
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I would like to provide you guys a review: you have to be the worst customer service company I have ever encountered! My mother gifted me a prepaid card worth 100$ and somehow at wasn’t activated at the point of sale... how would she know?!? Now I am trying to use it...
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1.0
#1300543
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Vanilla Mastercard - I have a vanilla card

I ordered 2 pink runningshoes which never showed. Free people said they gave me a refund but it’s not on the car. MasterCard the last 4 were 7005. Freepeople was the store online.
#1297624
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This is such a nasty experience. I have received a 200 dollar Vanilla gift card along with another 200 dollar gift card from an institution. I had no issues using the other card however when I went to use the Vanilla Master card and the transaction didn't go through. I...
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1.0
#1291851
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$200 DOLLARS WHICH I PURCHASE AS A WEDDING PRESENT THANK GOD SEND A REAL MASTERCARD INSTEAD, SOMETHING TELL ME THAT I DID NOT KNOW THE COMPANY, AND DID NOT WANT TO BE EMBARRASED. I KEPT THE CARD FOR MY USE. WENT SHOPPING AND IT WAS DECLINED. I BOUGHT THE CARD JUNE 15...
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Anonymous
Shekar

I am having the same issue here. This is a very bad company. Never will buy a Vanilla card or even accept one from someone.

ShortChowChow
ShortChowChow

HOW ARE THEY STILL IN BUSINESS WITH SO MANY COMPLAINTS

#1290774
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I BOUGHT THE CARD JUNE FOR A GIFT DECIDED I WAS NOT FAMILIAR WITH VANILLA AND WENT AND GOT A REGULAR MASTER CARD GIFT CARD, I KEPT THE CARD FOR MY PERSONAL USE. WE TRIED TO USE THE CARD YESTERDAY THE 24 AND DID NOT GO THROUGH SO WENT TO WALMART WHICH WAS WERE I GOT IT,...
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Anonymous
Nora Duperrouzel

My update went in the wrong complaint see previous case.

1.0
I didn't like
  • Card was used before i purchase
#1288553
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I put $30 on this vanilla mastercard for my boyfriend to use on a game online for father's day. When he goes to enter this information it declines him. So i call customer service and wait and wait and wait until finally some foreign guy answers. I give him all of my...
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Anonymous
Nora Duperrouzel

UPDATE got an email from them asking me to supply with photocopy of front and back of the card and photocopy of front and back of package well I guess this means I am going to...

#1282284
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Vanilla Mastercard - Info incorrect

Yes this a very shitty company they take their time giving you your money back talking bout 24 hrs your lucky if you get it in a week never again get my money *** that company
#1248588
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Vanilla Mastercard - Shitty service

My sister bought a card from Sam's for my son we tried to register it been having problems we sent all the info regarding the card the last information pieces of *** don't buy vanilla buy green _Dot *** them for *** 50 dollars wow
#1242628
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Contact Vanilla Mastercard

Mailing Address:
Vanilla MasterCard® Reward Card Customer Ser
PO Box 826
Fortson, Georgia 31808
United States
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Vanilla Mastercard - Can’t use card

Amazon wouldnt take card. Looked up online and the card is not found. JUST loaded with 100$
2.0
Details
Customer service
Diversity of Products or Services
Interest Rate
#1230918
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