Vanilla Mastercard Reviews and Complaints
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Customers don't like
- Customer service
- Pretty much the entire process of wasting money and time
- No suitable resolution
Customers like
- Very good
- When the card works
- Safety for my bank account and credit
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Vanilla Mastercard - Does not work
Tried to use card and did not work
Vanilla Mastercard - Horrible, incompatible with my online purchases. A complete and total waist of time
I am trying to accomplish a simple task one would think... Upgrade an account on an online game. simple enough used one of these silly cards last month on it, struggled but finally did it. So now I get more of these cards as gifts and try the same exact things as before and nothing works... I get advice like try switching browsers, go inprivate and try, and on and on try searching for a solution on google and you get the run around asking if your trying to use it in a salon ? get real here... in short I really hope something changes soon because if times money you owe a lot of FREE gift cards to many people that have had to suffer because of this silly garbage you sell... get your *** together 
Product
Vanilla Mastercard - So much for my gift card!
I got a $50 gift card from on of my students and I can't use it! The website said there is an issue with my card and to call customer service but of course there is no one to talk to at customer service. This is the worst scam and so awkward to tell the parent who gave it to me!
Product
Vanilla Mastercard - Lousey will never use again
my card had been compromised at store i called immediately, after almost a week they send me a packet for dispitue it dont work so i called on 12/17. was told there was no way to speed it up so they would send me package to fill out.This is terrible when i am disabled living on a ss check i buy 2 gift cards for christmas presents and will have neiter cards or money for grandsons christmas. I used to like and trust mc but not anymore Thank you Charles E Ehrhart
I didn't like
- Pretty much the entire process of wasting money and time
- Customer service
Bought a 200 dollar Vanilla prepaid mastercard at Walmart they charged me 6 dollars and 50 cents to activate the card but when I tried to purchase something it always came back as declined. So I went back to Walmart for a refund or another card, they refused to take...
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I had recently bought a prepaid mastercard, when I got home I tried to go check to see if it was activated (vanillaprepaid.com) and it was declined. Nothing strange there. I waited a few more hours, and tried again. Declined. Hmm, I thought, I'll wait a few more hours....
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I liked
- When the card works
I didn't like
- When the card does not work and i waste money
I had a Vanilla MasterCard gift card and the balance was stolen. I contacted Vanilla and provided the details of the incident. Vanilla reimbursed the full amount that was stolen - $68.81. A Vanilla Visa Debit card was mailed to me, along with instructions on how to get...
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I didn't like
- Inability to contact customer service
Vanilla Mastercard - Alloooo
Che po cest qui qui a changer mon commentaire hahaha ca ecrit qque chose dautre ouffff ,,,, entk bnne journee
Vanilla Mastercard - Hummm
Ouiii ont ce fait tous pirate par des po de coeurs , cest degueulase!!
Similar to Vanilla Mastercard
My vanilla MasterCard doesn't work outside of Canada
Hallo I have vanilla mastercard that i purchased in Canada now i want to use it for online shipping but it makes problem i can't pay. Could you help me somehow to solve this problem? Thanks
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Fraud department. I get why they do it, but I personally called and told them the purchases were mine. Furthermore, provided documentation of my ID, card, and even SS card. A ...