New Reviewer

UNABLE TO ACCESS FOR BALANCE

I've tried to access my card number for a balance inquiry, and am being told it's an invalid card number. No immediate help in sight..other than a phone number that puts you on HOLD forever...I WILL NOT be using Vanilla again...
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ID
#1473889 Review #1473889 is a subjective opinion of poster.
Location
Melrose, Ohio
Pros
  • Security of putting only as much money as i want
Cons
  • Know exact amount remaining in order to use up the balance
Reason of review
Poor customer service
New Reviewer

Lousey will never use again

my card had been compromised at store i called immediately, after almost a week they send me a packet for dispitue it dont work so i called on 12/17. was told there was no way to speed it up so they would send me package to fill out.This is terrible when i am disabled living on a ss check i buy 2 gift cards for christmas presents and will have neiter cards or money for grandsons christmas. I used to like and trust mc but not anymore Thank you Charles E Ehrhart
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ID
#1425891 Review #1425891 is a subjective opinion of poster.
Location
Lima, Ohio
Cons
  • Customer service
  • Pretty much the entire process of wasting money and time
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

Card does not work at all.

I had recently bought a prepaid mastercard, when I got home I tried to go check to see if it was activated (vanillaprepaid.com) and it was declined. Nothing strange there. I waited a few more hours, and tried again. Declined. Hmm, I thought, I'll wait a few more hours....
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ID
#1391628 Review #1391628 is a subjective opinion of poster.
Location
Edmonton, Alberta
Pros
  • When the card works
Cons
  • When the card does not work and i waste money
Reason of review
Problems with payment
Loss
$55
Preferred solution
Full refund
New Reviewer

Can’t use card

Amazon wouldnt take card. Looked up online and the card is not found. JUST loaded with 100$
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