New Reviewer

Unable to contact and do business with Vanilla.com

Update by user Nov 09, 2018

Vanilla MasterCard eventually responded to my inquiries and gave me the $69 payout that I had coming. I became pissed off because of Vanilla's unreasonably long avoidance of the matter and not advising me of what was going on. After sending more than one angry...

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ID
#1378324 Review #1378324 is a subjective opinion of poster.
Location
Greenfield, Wisconsin
Cons
  • Inability to contact customer service
Reason of review
Poor customer service
Loss
$69
Preferred solution
Deliver product or service ordered
New Reviewer

My vanilla MasterCard doesn't work outside of Canada

Hallo I have vanilla mastercard that i purchased in Canada now i want to use it for online shipping but it makes problem i can't pay. Could you help me somehow to solve this problem? Thanks
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ID
#1370508 Review #1370508 is a subjective opinion of poster.
Location
Petah Tikva, Hamerkaz
Reason of review
Problems with payment

Vanilla Mastercard Prepaid Card Review

Everytime i try to purchase something online under the balance I have on the card, the numbers are right and everything, I even called and saw on the website i infact have enough but it keeps declining my card. All my vanilla pre paid cards don't work
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ID
#1031495 Review #1031495 is a subjective opinion of poster.
Reason of review
Damaged or defective

Avoid this product!

I have called customer service twice and have received kind and professional customer service, but I still feel this vanilla card is purposely making mistakes when sending out cards just to make more interest on our $. I lost my unused card that I purchased at Walmart. They sent out a new card within two months. The new card stated that no activation was needed. It did not work at Walmart when I attempted to use it. I called customer service and was told the replacement card had an incorrect expiration date. BS, total BS! MF scamming to a new low. And this web site is BS too, making us use 100 or more words. For God's sake already.
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ID
#1018997 Review #1018997 is a subjective opinion of poster.
Reason of review
Order processing issue

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