filters
state:
Show
city:
Show
category:
Show
product:
Show
First, I've always had issues reloading MyVanillaDebitCard. It took several tries to get it to take my $$$. A little over a month ago, I called Customer Service because I had forgotten my password. I gave them my information and a woman promised to send me the link...
Read more
1.6
I didn't like
  • No suitable resolution
  • Customer service
#963174
Reply to reviews
Just about every other time I use the card there is an issue. Then getting them on the phone Takes about an hour To speak with some one who does not understand or speak the English language. Most of the time the person says they are have technical problems And it...
Read more
Anonymous
Anonymous

Thanks sounds like great advice. I've heard a lot of bad things about this company. Many people complaining about their service. People like this are just part of a no service...

1.0
#953253
Reply to reviews
Vanilla Mastercard Gift Card Review from Madison, Mississippi
Vanilla Mastercard Gift Card Review from Madison, Mississippi
Terrible experience, a friend of me bought a 100 gift card for me that happened nine month ago,I just open the seal today I found only 12 digit number for the credit card and the CCv number is missing, I talked with customer service on phone he told me the card was...
Read more
1.0
#948822
Reply to reviews

Short Review for November 30, 2016

Vanilla Mastercard
#964103
1.7
I purchased a $200 gift card, it doesn't work no matter what I try. I've called customer service a few times, they have been rude and dismissive about my issue. It's not fair that I paid $200 to a company with nothing in return. I will never be buying any MasterCard products in the future. My friends and family feel the same way.
Comment Be the first to start a discussion
Show

Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#957674
I was instructed to buy this very specific card by someone who was scamming me. My fault, i now see why they wanted this card. Its easy to get funds off for any ***-artist. This cards allows thieves to be able to steal from hard working people.Never again will i buy a one vanilla card for any reason. Its these cards that make it so much easier for people who want steal your money.
Comment Be the first to start a discussion
Show

Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#932647
2.0
Don't EVER try to purchase anything online with the Vanilla MasterCard. This is the 3rd time where the transaction wouldn't go through. But the money is gone.
Comment Be the first to start a discussion
Show

Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#920606
1.0
This company is a piexe of *** waste of money!! They wont load my money on my card and now saying my pin isnt vaild or anything! They will not return my momey i DO NOT remmond this bs company. Too many issues they wont fix or no help even givin!
Comment Be the first to start a discussion
Show
This company sucks.. i bought a 500$ vanillamastercard gift card, after purchase i checked the link showed me $500 balance today, two days later... INVALID CARD AND GOT DECLINED. Called the number provide by there website.. and they said card is not activated. Then she...
Read more
Anonymous
dea***-dave

Don't throw the card away! You need to register it online before using it (only found this out after similar experience to yours). Beware though - if you don't use the card wi...

1.0
#938289
Reply to reviews
My friend offered me a $150 vanilla card last year on my birthday and to this date I have not been able to use the funds in it. Their customer service is the worst ever, as they do not know anything about their products or they act as if they do not know and they are...
Read more
#932178
Reply to reviews
I purchased a Vanilla MasterCard to give to my daughter as a gift. I loaded $40.00 at the time of purchase. She tried to use the card and it was declined. I checked the online account link and it showed a debit for exactly $40.00 also immediately after I purchased...
Read more
Anonymous
Anonymous

I had the same issue with a vanilla visa gift card. Activated it and then the next day there were two unauthorized transactions from OCX Enterprises that zeroed out the balanc...

1.0
#920623
Reply to reviews
I have two 200.00 Vanilla Mastercard gift cards that I cannot use because they come up as not activated even though $6.88 activation was paid for at the time the online purchase was made at Wal-Mart.com. Wal-Mart gave me a phone number to call for further assistance...
Read more
1.0
#901942
Reply to reviews
I received this Vanilla MC as a birthday present. I tried to use it after a month and was declined. Apparently somone used the card a week before. Since I am not an isolated case, I think this is an issue with the company that issues these cards. I called their...
Read more
1.2
#888354
Reply to reviews
After getting the card at Walmart was told it was active at that time... It wasnt, tried to use the card online to pay for a monthly service plan... called the vendor an was told there wasnt any account available that's just plain crazy, for I had just loaded the card...
Read more
1.6
#873550
Reply to reviews
So I went onto the Vanilla Mastercard Website and tried activating my card because it is telling me, so I went in and typed my Postal Code in different ways but it still doesn't work. I checked online if anyone else had the problem and apparently everyone is having the...
Read more
Anonymous
Anonymous

Not to sure if you fixed your problem, I had the same one. I went to VanillaPrepaid.com (web address is in fine print on back of the card) postal code registration works just...

Anonymous
Anonymous

It happen to me too this is BS they've should fix the website or else

#860353
Reply to reviews