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I received a vanilla gift card from my son and his family who live in Virginia. the card would not activate because the card number was invalid. my daughter in law went to the place she purchased and received a replacement card which was sent to me. I had to wait 7...
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#997205
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This year I had received my card as a secret Santa gift. First of all I tried to use it, lo and behold, it does not work. Frustration soon led me to the phone number on the back of the card. One would guess customer service should help? Will it was in vane, the dismal...
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I didn't like
  • That it didnt work
  • No suitable resolution
#988276
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It was not a pleasant experience. My daughter was given a Vanilla Mastercard that did not work. I brought the card back to WalMart and they could not help me. I also called the number on the back of the card that did not help. I either want a new card that works or...
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Anonymous
Anthony Greene

This Issue still has not been resolved.

Anonymous
Tea

I honestly don't know if giving out all of this information about the card over the internet for everyone to see is a great idea. Now anyone that sees it can take the informat...

1.0
#984049
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Vanilla Mastercard Prepaid Card Review

Vanilla Mastercard
#1031495
2.6
Details
Everytime i try to purchase something online under the balance I have on the card, the numbers are right and everything, I even called and saw on the website i infact have enough but it keeps declining my card. All my vanilla pre paid cards don't work
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#995663
1.6
Details
I went to use my $100 vanilla mc and the card was declined. I went online to look at balance and 2 transactions were completed with it somewhere in calgary where i have bever been. What a scam
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#988393
What a scam.. every time I attempt to call at least 15 times now I get hung up on. Anytime I go online and enter my information it's tells me there is trouble with my card. I go back and try and call the phone number that there is given and I continue getting hung up on. Do not send this gift card, send them a check from your own bank account!
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Vanilla Mastercard Gift Card Review

Vanilla Mastercard
#986863
1.0
Details
SORRY FOR MY LANGUAGE BUT 240 Down the *** DRAIN IM PISSSEDD GUYS STICK WITH VANNILLA PREPAID THIS WAS A LAST RESORT TYPE THING
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I was given a Vanilla MasterCard gift card for Christmas. I tried to use it at Walmart, which is where it was purchased but was declined. I attempted to contact customer service, but when the prompt tells me to stay on the line to be connected with a representative, it...
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Anonymous
Anonymous

Same thing happened with mine! Also tried logging in online and calling and got the same results.

1.0
#980128
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I was given a $50 Vanilla Mastercard as a birthday gift, However when I tried to use it a week later, it was declined in several retail locations. Finally I was able to check the transaction history online and found out someone used the full amount offshore right after...
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#978871
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Now iv just go this, yesterday in fact. i go to register it and put in my zip code. Fix it. you need to fix this and i frankly am not happy, i want my 50$. this is my money and i should be able to use it, not good for your business. just saying. it *** me off that i...
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#978785
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First, I've always had issues reloading MyVanillaDebitCard. It took several tries to get it to take my $$$. A little over a month ago, I called Customer Service because I had forgotten my password. I gave them my information and a woman promised to send me the link...
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1.6
I didn't like
  • Customer service
  • No suitable resolution
#963174
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Just about every other time I use the card there is an issue. Then getting them on the phone Takes about an hour To speak with some one who does not understand or speak the English language. Most of the time the person says they are have technical problems And it...
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Anonymous
Anonymous

Thanks sounds like great advice. I've heard a lot of bad things about this company. Many people complaining about their service. People like this are just part of a no service...

1.0
#953253
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Vanilla Mastercard - Gift Card Review from Madison, Mississippi
Vanilla Mastercard - Gift Card Review from Madison, Mississippi
Terrible experience, a friend of me bought a 100 gift card for me that happened nine month ago,I just open the seal today I found only 12 digit number for the credit card and the CCv number is missing, I talked with customer service on phone he told me the card was...
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1.0
#948822
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This company sucks.. i bought a 500$ vanillamastercard gift card, after purchase i checked the link showed me $500 balance today, two days later... INVALID CARD AND GOT DECLINED. Called the number provide by there website.. and they said card is not activated. Then she...
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Anonymous
dea***-dave

Don't throw the card away! You need to register it online before using it (only found this out after similar experience to yours). Beware though - if you don't use the card wi...

1.0
#938289
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