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Went a got a 25 dollar gift card to use on steam most gift cards I get makes me wait an hour I waited the hour tried it it said info was wrong checked everything was typed in right so I thought it might just be it hasn’t been an hour waited an hour tried again same...
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1.4
#1203354
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i used this service to call canada from France and tbh it workds great i do to add that the reason of my call directly related to a purchase i did not ask for, hopefully i will find myself with a resolution before the 90 day limit i was told. this website is great in...
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#1173995
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Vanilla Mastercard - Zip code

They could not put a zip code for me so now this card is useless
1.0
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#1173674
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Vanilla Mastercard - Complicated question

I was contacting the company to see if there was a way to stop usage, I purchased the card and mailed to a friend in North Carolina I have reason to believe the card will be used in a possible scamming act and would like to know how to stop or return the card
#1173304
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I bought a vanilla debit mastercard from this company for $100.00 dollars on or about 1-5 or 8 2018 i spent $97.46 of the funds went through O.K. I have a balance of $2.54 cents, so i tried to buy some M&Ms at walgreen today 1-18-2018 for about dollar something. And it...
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1.0
I didn't like
  • Lie to you and do not honor their products
#1171992
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Received $100 gift card from my company and I used in store but it was decline called the customer service and said it was not activated properly and said they need a copy of receipt. Contacted our company secretary and she able to get the receipt and sent to vanilla...
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#1170970
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Spent $503.95 at Walmart on a My Vanilla Mastercard for my husband. He tries to register and activate it online and it doesn't work. Then he tries to do it through the phone with a representative. They tell him they can't identify him. We have lived at the same address...
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Anonymous
Frank Martinez

My trouble was much smaller just $40 but same thing representative runaround and nonsense.Frank M NYC

#1165009
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I purchased close to $2500 in gift card to give as Christmas gifts (as I have done for the past 2 years without issue). This year, though they were activated by the store I purchased them at, they would not work. Not only did I have to re-gather them but now Vanilla...
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Anonymous
lily

i too spent 200.00 on two vanillla prepaid mastercards and todate I still have not heard back from Mastercard when I made the claim

1.0
#1161317
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I bought two $50 gift cards for Christmas gifts. When I gave the first one away, the individual I gave it to gave it back to me telling me it did not work. I called the company on December 26, 2017 and was asked to send a copy of the front of the card and the receipt....
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1.0
#1160372
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I got the $100 vanilla gift card as a graduation present asking with two $50 ones. I tried using the $100 one at store and it was declined. It made no sense cause I had just taken it out of the package and the expiry date wasn’t until 2021. It was so embarrassing...
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1.0
#1159544
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