I purchased a one vanilla prepaid mastercard from walmart with $100 on it. I attempted to use it to order on Amazon and Wish.com.
I was waiting for my items to arrive and weeks later I decided to check my emails only to discover that both transactions had been declined. I looked up my balance on their site, and only had $5 balance with a purchase to some GiftInc for $95. I called onevanilla customer service and spoke with a rep. He tried to get me to send a copy of my drivers license so he could send my complaint to the dispute department, or so he said.
I wouldn't give him anything other than my address to send replacement card, which I'm sure I will never see.
$100 just taken away from me. I am so angry.
Product or Service Mentioned: Vanilla Mastercard Prepaid Card.
Reason of review: Problems with payment.