Not resolved

We purchased cards for our employees and one of them did not work , it was quite embarrassing to have one of our employees coming back with an empty card !It took so much time and trouble to try to resolve this.

We were promised a replacement within 5-10 days and yet it still did not come ! Called again, waited for someone to pick up the phone for 20 min at least only to find out they took the address incorrectly. Still waiting, it has been a month. IT IS VERY FRUSTRATING !

I do not recommend anyone should buy this card ever, they do not have a good system at all to make customers happy.NEVER BUY THIS CARD !

Review about: Vanilla Mastercard Gift Card.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Full refund.

I didn't like: Length of time to resolve.

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