I received a Vanilla gift card for Christmas of $25. I can't activate the card using 1-800-680-5938 given online.
I selected the option to talk with customer service and was told wait time is one minute. After waiting, a new recording says 8 minute wait, even 10 minutes later. I redial and get the same, each time. I used www.getcardbalance.com and I punched in all the card information and it keeps saying SYSTEM ERROR.
PLEASE TRY LATER. I have tried to use the card in 5 place, to no avail. FRAUD.
I want to speak to someone, real. BS ~
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of vanilla mastercard gift card. Vanilla Mastercard needs to read this review and look into the issue (if any) according to poster's claims.