Product: Vanilla Mastercard Prepaid Card Activation Clear all filters (0 of 12 reviews match)
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I wish I had read these reviews before I purchased one of these cards. This company is stealing money and getting away with it! Loaded $40.00 on a my vanilla card at Walmart. Unable to activate it either online or through so called customer service. Had the receipt...
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1.0
Product
Vanilla Mastercard Prepaid Card Activation
I didn't like
  • Lost money unable to activate it
#1227774
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Called again the customer service and tell me because there is 16 cards purchase on the receipt they want the last 4 digits of all those 16 card before activating my gift card. What the heck.. you are very frustrating vanilla MasterCard. No wonder why you have many...
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Vanilla Mastercard Prepaid Card Activation
#1170970
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95 at Walmart on a My Vanilla Mastercard for my husband. He tries to register and activate it online and it doesn't work. Then he tries to do it through the phone with a representative. They tell him they can't identify him. We have lived at the same address for over...
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Anonymous
Frank Martinez

My trouble was much smaller just $40 but same thing representative runaround and nonsense.Frank M NYC

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Vanilla Mastercard Prepaid Card Activation
#1165009
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Not only did I have to re-gather them but now Vanilla MasterCard (Incomm) will not activate the ones I kept so they can be used (though I have sent them all requested documentation). Nor have they refunded my money nor will anyone return an email nor phone call...
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Anonymous
lily

i too spent 200.00 on two vanillla prepaid mastercards and todate I still have not heard back from Mastercard when I made the claim

1.0
Product
Vanilla Mastercard Prepaid Card Activation
#1161317
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I saved up for a year to purchase 2500.00 in cards for my hotels on vacation.Not once did I have a pleasant transaction. Every card would not give the full amount at check out. 200.00 card amount would only give 150.00 100.00 amount one time only gave 29.54. I did not...
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Vanilla Mastercard Prepaid Card Activation
#1108253
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Vanilla Mastercard - Doesn't work, lost money

Pay cash and a fee to use a card that won't activate, lost my service because my bills are due. Site doesn't work, can't register a card that says it does not need to be registered for use online.
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Vanilla Mastercard Prepaid Card Activation
#1075588
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TWICE a Vanilla Mastercard failed to register and TWICE they told me their system was down, but I could still make purchases and TWICE it could not. They should not be selling the cards when the system is down and the cards therefore worthless for an unknown time....
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1.3
Product
Vanilla Mastercard Prepaid Card Activation
I liked
  • Safety for my bank account and credit
I didn't like
  • Customer service
  • That it didnt work
  • Entire system
#1046914
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Its a prepaid account why do you have to go through so many Hoops to use $20 on a prepaid account that they keep *** up. I am highly pissed and I contacted the supervisor which took an hour to contact because he's probably off with her family doing whatever using my...
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1.0
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Vanilla Mastercard Prepaid Card Activation
#1045758
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Vanilla Mastercard Prepaid Card Activation Review

I am so mad I got suckered by this scam, $150 gone poof. I am angry for Walmart for selling these to their customers, even though this has been going on for awhile. I am done shopping there, they should back what they sell, they are just as guilty of fraud.
Product
Vanilla Mastercard Prepaid Card Activation
#1039099
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I have called customer service twice and have received kind and professional customer service, but I still feel this vanilla card is purposely making mistakes when sending out cards just to make more interest on our $.I lost my unused card that I purchased at Walmart....
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3.0
Product
Vanilla Mastercard Prepaid Card Activation
#1018997
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