Vanilla Mastercard - Review in Cards category
Not surprised!I'm glad you were treated politely.
The same thing happened to us with $100 card. The reciept showed correct amount and with the matching card activated. Card would not work! MasterCard was soooo rude!
Walmart ( where the card was purchased was also shocked at the rudeness and lack of help). Walmart gave us a credit and is hoping to deal with MasterCard and hopefully revover their money back. Management is also considering pulling the cards from their shelves!
Hope you get your hard earned money back soon!Also, apparently you can go get prepaid credit cards at your local bank; probably a much safer option!